Book a site visit

Use the form below to arrange a free site visit to discuss your particular handrail requirements with a friendly member of our team. Once you’ve submitted your form, we’ll be in touch to confirm suitable dates and times for your visit.

Site visit

Your details

Site visit address(Required)
Who is it for?(Required)
The name of the design you've seen on our website that you'd like to be quoted for, if bespoke quote 'bespoke'.

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Find an existing solution that closely fits your needs

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Visit the shop

Did you know you can buy our ready-made grab rails from our online shop?

If you are looking for a quick, straightforward solution that will enhance you or your loved one’s safety and confidence whilst moving around their garden, our ready-made handrails may well be exactly what you’re looking for.

Visit our online shop

Common Questions

How do I measure up?

If you’re not sure how to take the required measurements, visit our ‘How it works’ page here. The overall length is enough to be able to provide a quote, however if acceptable we would require further measurements.

How can I leave feedback?

We hope that you will be satisfied with the work we have done. If you would like to leave us some feedback, please contact us on info@thehandrailpeople.co.uk. Or you can leave us a review on google by clicking here and find us on the right hand side.  

Where can I find your privacy policy?

Our full Privacy Policy is HERE, where you will also find our Privacy FAQs.

Can you do a site visit and measure up for me?

If you don’t feel confident that you can measure up and you would like a site visit, please let us know. Our site visits are free of charge with no obligations, we aim to visit you within 1-2 weeks of your enquiry depending on where you live.

What is a product code and where can I find them?

When you browse our product pages, either Balustrades, Handrails or Grab Rails you will find images of all of our designs. Each picture has both a name and a code (#) attached to it, this is a product code.

I don’t know how to choose a handrail, can you help?

Have a look at our ‘How to Choose Your Perfect Handrail’ guide HERE – or call us on 01903 204867 and have a chat with one of our very friendly team, we’re here to help.

Is my handrail guaranteed?

Yes, all of our handrails, grab rails and balustrades are guaranteed for up to 5 years from purchasing.  

Are handrails VAT exempt?

Unfortunately they aren’t, however there are a few exceptions; a new purpose built ramp for the use of a disabled person and for a path that has been widened for a wheelchair user. If you would like to find out more then give us a call on 01903 204867 or read our blog post ‘Funding for home adaptations’.

Areas we cover

We're based in West Sussex, but we travel a two hour radius for site visits and installations. The map below shows the areas we cover, if you're unsure please get in contact to ask a member of staff.

Nationwide delivery

If you're not within our installation service area, you can still access our bespoke made solutions through our Supply Only service which can be delivered nationwide.

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