Commercial clients
If you have a project you’re working on that requires handrails and or balustrades, we’re here to help provide the right solution. We work with you and your plans to set out a seamless journey to delivering the finished product. Whether you’re looking for supply only or supply and installation we welcome you to get in touch with your project today.
Made to measure solutions
The Handrail People have 20 years of experience designing and installing handrails and balustrades that adhere to building regulations. If you need more information on building regulations we’d be happy to offer advice and guidance. All of our solutions are made to measure so we require accurate measurements and or drawings. If you’d prefer a site visit we can of course come out to you if you’re within our installation area to take the measurements ourselves and offer fixing/design advice.


CAD drawings and detailed specs available
Our team of experienced surveyors, CAD technicians, installers and fabricators have all worked alongside Architects and Project Managers, to ensure the projects were completed on time and within regulations. If you require a drawing please do enquire about this service and we’ll incorporate this into your lead times and budget.
How it works
3 steps away from your perfect support solution
Measuring up is straight forward to do. If you need any help measuring your area then view our handy guide or contact us for assistance.

How we work
If you already have drawings and or plans of your proposed handrail(s), please send them over to info@thehandrailpeople.co.uk along with the design name/code you’d like to be quoted for. If you don’t have any plans or drawings yet, we can work with you to choose the right solution for you and your project. If you’d like something completely bespoke, we would require a drawing and or photograph to work from.
To be able to provide a quote, we need accurate measurements, including the overall length, the rise and tread of the steps (if there are any) and a photograph of where the handrail(s) will be going. You can email this information to info@thehandrailpeople.co.uk or fill out a contact form on our website detailing your requirements. If you have an architect drawing, we’re happy to work from these to retrieve measurements.
Talk to a member of the team
If you have any questions or queries about how we work, you can get in touch with Jack today to talk through your project requirements.
The Handrail People are health and safety compliant and are accredited by CHAS to the requirements of the CDM Regulations 2015, and have been awarded with SSIP Core Criteria and UK H&S Legislation.

Common Questions
How do I measure up?
If you’re not sure how to take the required measurements, visit our ‘How it works’ page here. The overall length is enough to be able to provide a quote, however if acceptable we would require further measurements.
How can I leave feedback?
We hope that you will be satisfied with the work we have done. If you would like to leave us some feedback, please contact us on info@thehandrailpeople.co.uk. Or you can leave us a review on google by clicking here and find us on the right hand side.
Where can I find your privacy policy?
Our full Privacy Policy is HERE, where you will also find our Privacy FAQs.
Can you do a site visit and measure up for me?
If you don’t feel confident that you can measure up and you would like a site visit, please let us know. Our site visits are free of charge with no obligations, we aim to visit you within 1-2 weeks of your enquiry depending on where you live.
What is a product code and where can I find them?
When you browse our product pages, either Balustrades, Handrails or Grab Rails you will find images of all of our designs. Each picture has both a name and a code (#) attached to it, this is a product code.
I don’t know how to choose a handrail, can you help?
Have a look at our ‘How to Choose Your Perfect Handrail’ guide HERE – or call us on 01903 204867 and have a chat with one of our very friendly team, we’re here to help.
Is my handrail guaranteed?
Yes, all of our handrails, grab rails and balustrades are guaranteed for up to 5 years from purchasing.
Are handrails VAT exempt?
Unfortunately they aren’t, however there are a few exceptions; a new purpose built ramp for the use of a disabled person and for a path that has been widened for a wheelchair user. If you would like to find out more then give us a call on 01903 204867 or read our blog post ‘Funding for home adaptations’.
Areas we cover
We're based in West Sussex, but we travel a two hour radius for site visits and installations. The map below shows the areas we cover, if you're unsure please get in contact to ask a member of staff.
Nationwide delivery
If you're not within our installation service area, you can still access our bespoke made solutions through our Supply Only service which can be delivered nationwide.

Did you know you can buy our ready-made handrails & grab rails from our online shop?
If you're looking for a straightforward, high-quality solution that will enhance your safety and confidence, our ready-made handrails may well be exactly what you’re looking for.